// REVIEW AUTOMATION

Five-Star Reviews,
On Compound Interest.

Job closes → review request fires within the happy window. Five-star ratings compound into search rank, trust, and price tolerance. Negative signals route to the owner before they go public.

// THE COMPOUND CURVE

Why Asking Beats
Hoping.

asked every completed job

Every customer gets the request, automatically, in the window where they are still happy. Nobody has to remember to ask.

24–72h happy window

The request fires on a timer tuned to your service type, not whenever somebody in the office gets around to it.

caught bad signals before public

Negative-leaning responses route to the owner first, not to Google. Recover the customer before the public review hits.

auto multi-platform

Google, Facebook, BBB, industry-specific platforms — request routes to where reviews matter most for your category.

// HOW IT RUNS

From Job Done
To Review Posted.

  1. 01

    Job marked complete

    Status flips in the CRM. Happy-window timer starts — typically 24 to 72 hours depending on your service type.

  2. 02

    Request fires

    Branded SMS + email asks for the review. Tone in your voice. Single tap to the review platform pre-filled.

  3. 03

    Sentiment routes

    Positive responses go straight to public review. Negative-leaning go to the owner inbox for recovery first.

  4. 04

    Owner sees it

    Daily digest of new reviews, ratings, and any signals that need a personal response. Reply suggestions included.

// WHAT'S IN THE BUILD

The Whole Reputation Engine.
Compounding Daily.

  • Happy-window timing logic by service type
  • Branded SMS + email request templates
  • Multi-platform routing (Google, FB, BBB, industry)
  • Sentiment detection on customer responses
  • Negative-signal interception and owner alert
  • Review response templates for owner approval
  • Daily owner digest of new reviews and ratings
  • TCPA-compliant opt-in and quiet hours
// COMPOUND THE REPUTATION

See How Many Reviews
You Should Have By Now.

30 minutes. We benchmark your review volume and rating against your category, and price the engine against the gap.

// REVIEW FAQ

Common Review Questions

Is asking for reviews like this allowed?

Yes — Google's policy is against incentivizing reviews and against gating (only asking happy customers to leave public reviews). We follow both: every customer is asked, but negative signals get a chance to be heard privately first.

What if a customer leaves a bad review anyway?

It happens, and the system surfaces it immediately with a suggested response template. We coach you on responding professionally — public bad reviews handled well often build more trust than the bad review damages.

Which platforms does it support?

Google Business Profile is the default primary. Facebook, BBB, Yelp, and industry-specific platforms (Houzz, Healthgrades, Avvo, etc.) layer in based on your category and where reviews actually drive your business.

Will it feel pushy?

No. Single ask, in the moment they're happy, with one-tap to the platform. No follow-up nag, no second request unless they engaged but did not complete. Calibrated polite-to-respectful.

How fast can it go live?

Most review automations are live in 5 to 7 business days: templates branded, sentiment routing wired, platform integrations tested, owner digest configured.

Does it work with my existing reviews?

Yes. The system imports historical reviews into the dashboard so you have a single view of reputation across all platforms — and you can reply to old ones from one place.