First text fires within a minute of the lead landing in the CRM. The faster touch wins the deal.
The First Touch In 60 Seconds.
The Eighth Touch Done.
Most shops give up after two follow-ups. The deals are in attempts four through eight — where humans burn out and automation keeps going. Built in your voice, paused on reply.
Why The Slow Follow-Up
Costs Real Money.
The cadence we configure by default. Most shops stop after one or two — the sequence keeps going without anybody remembering to.
The MIT / InsideSales.com Lead Response Management study — three years, 15,000+ leads, 100,000+ call attempts (leadresponsemanagement.org). Answering fast is the whole finding.
The sequence reads inbound messages and pauses on reply or booking. No customer ever gets a stale chase.
From New Lead
To Booked Or Closed.
- 01
Lead enters CRM
Form submission, missed call, manual entry, integration sync — every new contact triggers the sequence.
- 02
Speed-to-lead fires
First SMS in your shop voice within 60 seconds. Second touch via email a few minutes later.
- 03
Cadence runs
Multi-day SMS + email mix. Each message tested for tone and CTA. Sequence learns from what gets replies.
- 04
Pauses or escalates
Customer replies or books → pause. Customer goes hot → escalate to your phone with a briefing.
The Whole Sequence.
Wired To Your CRM.
- ✓ Speed-to-lead text in under 60 seconds
- ✓ Multi-touch SMS + email cadence (configurable)
- ✓ Auto-pause on reply, booking, or opt-out
- ✓ Hot-lead escalation routing to owner phone
- ✓ Old-lead reactivation campaigns (90-day, 180-day, dormant)
- ✓ A/B-tested copy refined to your audience
- ✓ TCPA-compliant opt-in, quiet hours, STOP/HELP
- ✓ Full transcript and outcome logging in CRM
See How Many Leads
Got Touched Twice And Forgotten.
30 minutes. We pull your CRM, count the dropped follow-ups, and price the sequence against the math.
Common Follow-Up Questions
Is this just a drip campaign? +
No. Drip campaigns send the same messages on a clock regardless of behavior. AI follow-up reads replies, intent signals, and engagement, then adapts the next message and timing accordingly.
What channels does it use? +
SMS first (highest open rate), email second, voicemail drop optional. The mix is tuned to your customer base and the lead source.
Will it sound like a robot? +
No. Messages are written in your shop voice with real-shop language. Customers regularly reply assuming they are texting a person — and that is fine, because the workflow gets them what they need.
How does it know when to stop? +
The sequence pauses immediately on any reply, on any calendar booking, on STOP/UNSUBSCRIBE, and on a hot-lead trigger that escalates to a human.
Does it work with my CRM? +
We build on a single CRM spine that integrates with calendars, web forms, missed-call detection, and most popular tools. If you already have a CRM, we either replace it or sync to it.
How fast can it go live? +
Most follow-up sequences are live in 5 to 7 business days: copy drafted in your voice, channels wired, opt-in flows tested, sequence dry-run, then turned on.